Depending on how you interact with the site, we may collect:

• Contact information, such as your name and email address when you join a list, request a guide, contact us, or purchase a service.
• Transaction and order details, such as purchased offerings, order history, payment status, and billing-related information connected to checkout and fulfillment.
• Form responses, such as information you voluntarily provide in contact forms, reading request forms, or order intake forms.
• Technical and usage information, such as IP address, browser type, device type, referral source, pages visited, and general traffic behavior.
• Marketing and communications data, such as whether you subscribed to a free guide, opened an email, or clicked a campaign link.

We ask that you do not submit highly sensitive personal information unless it is genuinely necessary for the service you are requesting.

We may use your personal information to:

• Provide digital products, readings, consultations, guides, and customer support.
• Process transactions and confirm purchases.
• Send service-related messages, follow-ups, or requested resources.
• Send newsletters, promotional messages, and updates if you subscribe or if permitted by law.
• Improve website performance, user experience, marketing, and content relevance.
• Protect the website, prevent fraud, detect misuse, and comply with legal obligations.

Because Soul Xiangqi Oracle centers on symbolic and spiritual guidance, users may choose to share personal questions involving relationships, emotions, life direction, or private reflection.

We treat such submissions with respect. However, you are responsible for what you choose to disclose. Please avoid sending highly sensitive information you do not want stored or processed.

Our spiritual services are offered for insight, reflection, and entertainment purposes and are not intended as a substitute for licensed professional advice.

Payments on this site may be processed through PayPal. When you make a purchase, your payment information may be collected and processed directly by PayPal according to its own privacy practices and security procedures.

We generally do not store your full payment card details on our own servers. We may receive limited transaction information such as payment status, order confirmation, payer details, and related fulfillment information as needed to complete your purchase.

We may use FunnelKit to create checkout pages, lead generation pages, order forms, and conversion flows. Information you submit through these pages may be used to process purchases, deliver requested products or services, send follow-up messages, and improve the effectiveness of our offers and customer journeys.

Funnel and checkout-related interactions may also involve cookies, order tracking, and integration with payment or email tools.

We may use cookies, pixels, analytics tags, and similar technologies, including WordPress cookies, Google Analytics, and Meta Pixel, to remember preferences, understand traffic, improve site performance, and measure marketing results.

• WordPress cookies may help with basic site functionality, preferences, and administration.
• Google Analytics may collect traffic and behavioral information such as page visits, time on page, referral source, and approximate geographic region.
• Meta Pixel may help us understand ad effectiveness, measure conversions, and improve future advertising or remarketing efforts.

You can manage cookies in your browser settings. Disabling cookies may affect certain site features, forms, or checkout functionality.

We may disclose information in limited circumstances, such as:

• To service providers that help us operate the site, process payments, send emails, host pages, analyze performance, or manage checkout flows.
• To comply with law, legal process, subpoena, court order, or regulatory obligations.
• To protect our rights, customers, site integrity, security, or safety.
• In connection with a merger, acquisition, restructuring, or asset transfer, where permitted by law.

We do not sell personal information for money. However, certain advertising or analytics uses may be considered “sharing” under some U.S. state privacy laws.

We use reasonable administrative, technical, and organizational safeguards to help protect personal information. These may include secure hosting, access controls, software updates, SSL/TLS encryption where available, and limiting access to information on a need-to-know basis.

No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide services, fulfill purchases, maintain records, resolve disputes, enforce our agreements, and comply with legal, tax, or operational obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you.
• Request deletion of certain personal information, subject to legal exceptions.
• Request correction of inaccurate personal information.
• Opt out of certain targeted advertising or data-sharing practices where applicable.
• Learn about categories of personal information collected and how they are used.

To make a privacy-related request, email us at naturesaltarofheaven@gmail.com with the subject line “Privacy Request”.

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding access, deletion, correction, and certain opt-out rights, subject to legal limitations and exceptions.

If you wish to exercise any applicable state privacy rights, please contact us at naturesaltarofheaven@gmail.com.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will review the matter and take appropriate action.

Our site may contain links to third-party websites, services, or embedded content. We are not responsible for the privacy, content, or security practices of those third parties. We encourage you to review their own privacy policies before providing personal information.

If you subscribe to a free guide, newsletter, or updates, we may send emails related to Soul Xiangqi content, offers, product updates, and spiritual resources.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at naturesaltarofheaven@gmail.com.

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or service-related changes. When we do, the revised version will be posted on this page.

Your continued use of the site after changes are posted means you accept the updated policy, to the extent permitted by law.